Business process automation (BPA) is the practise of using technology to automate the day-to-day manual procedures that occur in enterprises. It could be as easy as sending an automatic email response or follow-up, or it could be as sophisticated as automating multi-level approval protocols.
Essentially, most frequently-repeated, recurring tasks can be automated to improve overall operational efficiency by increasing speed, accuracy, and consistency.
According to studies, a third of the duties in 60% of employment might be automated.
Business automation can be used to automate almost any operation in your organisation. Business process automation is most commonly used in the following areas:
1) sales
2) procurement
3) finance
4) human resources (HR)
5)Product design
6)Inventory management
7)Logistics and delivery
8)Training and education.
What Are the Advantages of Using a Business Process Automation System?
Have you ever spent hours filling out a form just to be told it was the wrong form, or worse, out of date? Or maybe you made a mistake and had to start over on a new form because there wasn’t enough room to fill in the missing information?
Slow manual processing and corrective labour not only cause operational delays, but they are also extremely expensive.
Take, for example, human resources. Manual administration expenditures for each employee total more than $1,800 per year, and that’s before sick leave, training, and evaluation processes are taken into account.
Consider invoicing procedures as an alternative. 90% of all invoicing is still done by hand.
To make matters worse, 12.5 percent of invoices completed manually require rework, and just 17.5 percent are paid on time.
BPA speeds up corporate operations, reduces errors, and improves team collaboration by minimising manual paperwork.